PRIVACY POLICY

The protection of your personal data is very important to us. For that reason we process your data exclusively on the basis of the legal regulations (GDPR, TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within our website.


Contact us

If you contact us via the form on the website or by e-mail, your data will be stored for six months to enable us to process the request and to be able to respond to your questions. We will not share this information without your consent.


Data storage

To make your shopping experience and subsequent contract processing by the web shop operator easier, the IP data of the connection owner are stored, as well as the name, address and payment data of the buyer.
In addition, for the purpose of the contract, the following data are also stored with us: name, address, telephone number, e-mail address, content of the order. The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transmission of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, as well as to our tax advisor to fulfill our tax obligations. Furthermore, your address data will be transmitted to the transport company / shipping company commissioned by us for the delivery of the goods.
After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years). The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the GDPR.

 



Cookies

Our website uses so-called cookies. Cookies are small text files that are stored on your device using the browser. They do no harm.
We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies.
Disabling cookies may limit the functionality of our website.

 

 


Web analytics

Our website uses functions of the web analytics service Google Analytics of Google Inc. (www.google.de). For this purpose, cookies are used to analyse the use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, by activating IP anonymization on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
You can prevent the collection of this information by setting up your browser so that cookies are not stored. Google Analytics opt-out add-on: https://tools.google.com/dlpage/gaoptout?hl=en

For more information about Terms of Use and Privacy, please visit http://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies/. Please note that on this website Google Analytics has been extended by the code "anonymizeIp" to ensure an anonymous collection of IP addresses (so-called IP-Masking).

The data processing takes place on the basis of the legal regulations of the § 96 Abs 3 TKG as well as the art 6 Abs 1 a) (consent) and / or f (legitimate interest) of the GDPR.
In line with the GDPR (legitimate interest), we aim to improve our offers and use of our website. Since the privacy of our users is important to us, the user data is pseudonymized.
The user data is kept for a period of 26 months.


Newsletter

You have the opportunity to subscribe to our newsletter via our website. For this, we need your e-mail address and your declaration that you agree with the subscription to the newsletter. You agree to this by clicking on the "subscribe now" button.
You can cancel the subscription to the newsletter at any time. Click on the link at the end of the newsletter or send us your cancellation via our contact form or by e-mail. We will immediately delete your data in connection with the newsletter dispatch.


Your rights

You have the right to information, correction, deletion, restriction, data portability, revocation and appeal.
If you wish to view and / or delete the data stored by us and our service providers, please contact us by e-mail. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, it is the data protection authority.


Our contact details:

VELLO GmbH
Reinprechtsdorfer Straße 58-60
1050 Vienna
Austria
Tel: +43 660 66 83 556
E-Mail: office@vello.bike